Amazon Connect Integration
Amazon Connect was created as a personal, dynamic contact centre for Amazon’s own retail branch. Now they’ve made this easy-to-use omnichannel cloud contact centre available to all businesses to provide a seamless experience across voice and chat for your customers and agents.
At Survey Dynamix, our intuitive, web-based integration flawlessly weaves a multi-channel customer feedback solution into the Amazon Connect experience without the need for any coding.
Check out Survey Dynamix on the AWS Marketplace.
React to customer feedback in real-time
Survey Dynamix and Amazon Connect integration capabilities
Survey Dynamix-Amazon Connect integration benefits
Amazon Connect - multi-channel contact centre
Amazon Connect understands that your contact centre is at the heart of your business. It offers customers the ability to provide their customers service over a variety of channels including voice and web chat.
Survey Dynamix can automatically collect customer feedback after interactions over the following Amazon Connect channels:
Drive Up Customer Satisfaction with Survey Dynamix and
We’ve enhanced the customer feedback process. Wondering how Survey Dynamix can improve your contact centre? Book a free demo or get in touch with our team.
A free no-obligation demonstration of our powerful software and how it works with your business.